San Diego Water Damage Company with Excellent Customer Satisfaction

Real San Diego Flood Restoration Client Reviews

San Diego Flood Restoration is a local company that specializes in San Diego water damage cleanup, flood restoration, and carpet services. They provide service built through years of hands-on experience with both large commercial and residential San Diego water damage projects. Throughout their 20 year span, San Diego Flood Restoration has gained a dedicated and loyal fanbase.

One of the key standards of the company is to have a strict focus on the client throughout the San Diego water damage and flood cleanup that is required. This ensures that the customer is in the loop every step of the way. This process and emphasis on the hands-on work is what has made San Diego Flood Restoration so popular with its clients.

Coronado, Rancho Bernardo,and La Jolla residents and business owners have praised their ability to complete a San Diego water damage project quickly. They also consistently recognize their trustworthiness and focus on the job at hand.

San Diego Water Damage Business, Stellar Local Testimonials

“Hi Tom, Your comprehensive updates explain just about everything. Looks like we will be right on schedule…You have been great Tom! I will praise your professionalism and attention to detail to everyone I know, especially USAA.”

-Susan, Coronado

While most of the consuming public may not be San Diego water damage and flood cleanup experts, customers like being informed about what is going on. It can be extremely frustrating to have an expert perform labor without informing the client what, how, and most importantly why something must be done. A good example of this would be in the automotive repair industry. Mechanics who rank higher in customer satisfaction levels tend to be much more thorough and responsive to their clients, explaining what is wrong with their vehicle and exactly what they are doing to fix it. This is a very simple principle, and one that is a cornerstone of this company’s success in the San Diego water damage and flood cleanup business.

“Hi Thomas, Thanks so much for catching the mistake. We really appreciate your integrity. Sorry for the inconvenience to you. Hopefully we will not personally require your services again, but we will certainly refer any of our friends or family who need your type of service in the future.”

-Thanks so much, Cindy and Bob R.

This testimonial is another great example of customer satisfaction with San Diego Flood Restoration and their water cleanup services, as well as the keystone of any successful organization. Integrity is of the utmost importance in the world of business, and being able to trust a company has a huge effect on customer loyalty. With industries that are difficult for the layman to understand, such as computer and automotive repair, customers sometimes have to take an educated leap of faith. With San Diego water damage and flood cleanup services, it is possible for a company to take advantage of consumers, but this is a direct and egregious ethical violation. In this customer review, we can see that San Diego Flood Restoration corrected a mistake that could have easily gone unchecked, but made sure to repay the trust Cindy and Bob showed towards the company.

Another important aspect of these two testimonials is the fact that the clients are addressing the business owner, Tom Frederick, on a first name basis. This shows a strong relationship between company and client, implying a bond that goes beyond the simple scope of the project. This is one of the defining characteristics of this San Diego water damage company. When customers feel comfortable with a business owner and go as far as saying they will refer their friends and family, the foundation for stellar customer satisfaction is made.

San Diego Flood Restoration performs water cleanup and flood damage services in San Diego, Coronado, Rancho Bernardo, and all across the county. With excellent customer reviews praising their informative updates, trustworthiness, and efficiency in completing water cleanup projects, residents can feel comfortable contacting this local company for all their San Diego water damage needs.